Mobile Data Solutions provides complete service and support for customers deploying Windows Mobile PDA’s

Through Mobile Data Solutions help desk, trouble ticketing system and field personnel, MDS will take on the initial configuration and deployment of the devices, as well as all post implementation support for your Windows Mobile fleet of PDA’s.

MDS relieves any strain that a company’s helpdesk may have when rolling out new devices by offering to outsource the support.  Any user requiring assistance will call the MDS help desk, not the company’s internal IT staff in order to receive the support needed.

MDS has leveraged SOTI Inc’s technology to provide an end-to-end support solution for Windows Mobile devices.  Similar to a BES Server for BlackBerry devices, MobiControl, a mobile device management, support, and security solution software for Windows mobile devices is able to connect a user to the main components of a business.  The MobiControl software is able to offer remote desktop management of the Windows mobile device allowing for Technical Support to resolve issues quicker and faster right before the user’s eyes.  Some other features that can be implemented using the MobiControl software are:

• Device provisioning
  • Automatically deploy group policies, software and data to devices in the field
• Help desk tools
  • Login to remote devices to see what the user sees
  • Ability to view services, tasks, file system and registry of the mobile device
• Location Services
  • Ability to locate, track, and gather information on the movement of any GPS enabled device.
• DataSync
• Reporting
• Diagnostics